Pricing

Priced per pharmacy, not per prescription

Every plan includes the pharmacist approval gate, live inventory and the staff dashboard. Pick the plan that matches how many conversations you handle.

Show prices in

We show your region's currency by default. Change it any time — we'll remember.

Starter

One counter, one WhatsApp number, everything that matters.

$49

per pharmacy, per month

  • 1 WhatsApp number
  • Up to 500 customer conversations a month
  • Product catalogue and live stock levels
  • Prescription upload with pharmacist approval
  • Email support
Start with a demo

Growth

Most chosen

For a busy pharmacy where staff take over conversations daily.

$119

per pharmacy, per month

  • 2 WhatsApp numbers
  • Up to 2,500 customer conversations a month
  • Up to 3 branches with per-branch stock
  • Automatic itemised invoices in chat
  • Orders, stock and conversation analytics
  • Priority email and WhatsApp support
Start with a demo

Scale

Multi-branch chains that run their own inventory system.

$249

per pharmacy, per month

  • 5 WhatsApp numbers
  • Up to 10,000 customer conversations a month
  • Up to 15 branches with per-branch stock
  • Connect your own inventory or POS over MCP
  • Custom staff roles and audit export
  • Named contact, 1-business-day response
Start with a demo

Enterprise

Regional groups, hospital pharmacies and regulated deployments.

Let's talk

  • Self-hosted or in-region deployment
  • Contractual uptime and support SLA
  • Bespoke ERP and insurance integrations
  • On-site onboarding and staff training
  • Dedicated account and implementation team
Talk to us

Prices exclude local taxes. Annual billing and multi-branch pricing are available — ask us during your demo.

FAQ

Common questions from pharmacy owners

Straight answers about WhatsApp pharmacy ordering, prescription review, inventory, and human control.

MediMate is pharmacy WhatsApp commerce software. It helps pharmacies take medicine orders on WhatsApp, check live stock, route prescription-required lines to a pharmacist for review, and send itemized invoices in the same chat — without replacing clinical judgment.

No. You can use MediMate's built-in catalog, or connect your own inventory or POS system over MCP (Model Context Protocol) and keep managing stock where you already do.

The prescription image is read and structured automatically, then checked against your catalog. Anything that requires a prescription cannot be confirmed as an order until one of your pharmacists reviews and approves it.

No. MediMate never diagnoses, prescribes, or auto-approves prescription-required orders. Pharmacist review is a mandatory control for those lines.

MediMate does not claim regional regulatory certification. Your pharmacy should complete legal review for your market before launch. The product is built with pharmacist review and audit logging as non-negotiable controls either way.

Yes. Any team member can take over a conversation at any time. Automated replies stop immediately once a conversation is claimed.

MediMate is designed for pharmacy commerce over WhatsApp Business workflows. Exact number setup, Meta approval steps, and messaging limits depend on your WhatsApp Business configuration for your market.

Yes. Pricing and rollout typically depend on branch count and order volume. Multi-branch inventory behavior follows how your catalog or connected POS/MCP stock sources are configured.

Pricing depends on how many branches you operate and how much order volume you run. Request a demo and we will walk through pricing for your setup.

Request a demo

Tell us about your pharmacy

15 minutes, no obligation — we'll walk through your specific setup.

Contact MediMate

Let's map MediMate to your pharmacy workflow.

Tell us how your branches currently handle WhatsApp requests, prescriptions, inventory, and fulfillment. We'll focus the demo on your real operating model.

Prefer a direct channel?

Chat with us on WhatsApp+1 (343) 700-5951Email the sales teaminquire.mvp.support@gmail.com